Tag: Multicultural
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The principles of successful teamwork
Enabling collective success What makes a group of people work well together?Is it their individual skills, their personalities, their motivation, or something else? We will explore the conditions that enable successful collective work, drawing on examples from business. We will challenge some of the common assumptions and reveal the factors that make a difference. We…
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Assertive export strategies: Maximizing your global market share
Embrace assertive communication: Counter aggression and manipulation Assertive communication blends self-affirmation with respect for others, a crucial skill in business. It empowers you to set boundaries, express yourself, and say “no” confidently. Assertivity is a soft skill in high demand among negotiators. In the competitive landscape of global trade, the stake of assertiveness in export…
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How to master Active Listening and connect with anyone
Active listening isn’t just hearing words—it’s a high-stakes negotiation tool. Discover how Carl Rogers’ core principles and tactical empathy can bridge cultural divides and transform complex business deals.
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Negociation. What you say and how you say it
Words matter, but so do gestures, expressions, and tone. Communication is more than words. It’s also how we use our body, our voice, and our eyes to convey our message. How we sit, speak, and look at someone can make a big difference in how they understand us. When we negotiate, we need to be…
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The 5 Drivers. Whats pushes you under pressure ?
Pressure changes the way we behave. A difficult negotiation. A client waiting for an answer. A deadline approaching. A disagreement with a colleague. A decision that cannot be postponed. In these moments, we do not rely only on rational analysis. We may also fall back on familiar behavioural patterns: trying to make everything perfect, pleasing…
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Who are you talking to? Why you should learn transactional analysis.
Transactional Analysis: What Is Happening in This Conversation? Why do we communicate the way we do? Why do we sometimes feel misunderstood or frustrated by others? Why do we need to understand ourselves and others better? A conversation can change direction in a few seconds. A manager asks a reasonable question. An employee hears criticism.…
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Navigating the Johari window : Self-Discovery and Connection
Unveiling the hidden symphony The Johari Window, created by psychologists Joseph Luft and Harrington Ingham in 1955, is a simple framework for understanding what we know about ourselves and what others perceive about us. We all have a version of ourselves in our heads.The problem is that other people have one too.And the two versions…
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Mastering the Art of Persuasion with NLP
How Neuro-Linguistic Programming elevates your deal-making game Neuro-linguistic programming (NLP) is defined by its creators as “the study of the individual’s subjective reality”. It consists of reprogramming the brain to add new potentials. It studies how to speak and how to behave. Language shapes our thoughts, and thoughts shape our reality. With Neuro-Linguistic Programming, we…
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The art of non-verbal communication: The secret weapon of successful negotiators
The Power of gestures, expressions and emotions: How non-verbal communication shapes our interactions The art of communicating through self-image dates back to antiquity. In the Greco-Roman tradition, rhetoric is the art of convincing a popular assembly or the senate. The speaker learns to present himself in his best light to persuade the audience. It is…
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The Impact of the 4 different styles of communication on intercultural relations
Understanding and using the different styles, an essential skill for intercultural competence. Communication is a vital skill in any professional or personal context. Whether you are a manager, a customer, a supplier, a partner, or a colleague, you need to be able to adapt your communication style to the person you are talking to. However,…