Tag: Customer Success
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Key Success Factors to transform your SME with Lean principles
The five pillars of Lean to apply in your business The answer to the question posed by our research, “Is it possible to steer a company’s strategy in times of crisis through Lean management ?” starts with a simple premise: the company faces problems and wants to solve them. Embracing Lean and Management Control, we…
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Revolutionizing business: The death of departments and the rise of process-oriented success
From silos to synergy: The lethal advantages of process-centric business models One of the key lessons we learned from running companies is that you need to have a clear vision of what value you are delivering to your customers, and how you are delivering it. One of the trends we noticed is that many of…
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How to become an excellent project manager?
The qualities of the project manager Visionary, he devotes himself to the strategic plan and goes little into the details by delegating. He knows how to decide by distinguishing the emergencies of everyday life. The role of the project manager He decides, coordinates and controls the actions of all team members. He leads his team…
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Information Systems. How do IS influence international business?
Better to see something once than to hear about it a thousand times. The knowledge of your employees is an important asset.Having experienced the situation recently, we would strongly advise you to set up a knowledge base concerning the service support, commercial or technical questions on your products & services as well as the solutions to the problems…
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